How do I return an item?
 

We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned or exchanged. The Light Apparel Masonic & OES Shop will gladly accept any unworn, unwashed, or defective merchandise within 15 days of the original ship date with a copy of the receipt.

 

For phone orders, placed by retail customers, refunds will be made in the original form of payment with a copy of the original receipt. A restocking fee of $10 or 10% of the order, whichever is greater will apply. Customers are responsible for all shipping charges, including return shipping.

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THERE ARE NO REFUNDS ON ITEMS PURCHASED AT EVENTS; however, merchandise may be exchanged for a different size. All shipping charges will be your responsibility.

 

Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Please include a brief note outlining your reason for returning the item and your contact information.

 

Returns can be sent to:

The Light Apparel Masonic & OES Shop

Attn: Returns and Exchanges

2158 45th Street Box 254

Highland, IN 46322

 

If you have any questions or concerns regarding returns, please contact customer service. thelightapparelllc@gmail.com

 

Thank you.