SHIPPING & RETURNS
Ground shipping within 1 to 7 business days for in-stock items
In-store custom collection available within 1 to 15 business days
Next-day and Express delivery options are also available at extra cost
Return & Exchange Policy
How do I return an item?
We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned or exchanged. The Light Apparel Masonic & OES Shop will gladly accept any unworn, unwashed, or defective merchandise within 15 days of the original ship date with a copy of the receipt.
For phone orders, placed by retail customers, refunds will be made in the original form of payment with a copy of the original receipt. A restocking fee of $10 or 10% of the order, whichever is greater will apply. Customers are responsible for all shipping charges, including return shipping.
THERE ARE NO REFUNDS ON ITEMS PURCHASED AT EVENTS; however, merchandise may be exchanged for a different size. All shipping charges will be your responsibility.
Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Please include a brief note outlining your reason for returning the item and your contact information.
Returns can be sent to:
The Light Apparel Masonic & OES Shop
Attn: Returns and Exchanges
2158 45th Street Box 254
Highland, IN 46322
If you have any questions or concerns regarding returns, please contact customer service. firstname.lastname@example.org